We have compiled a list of manufacturers, distributors, product information, reference prices, and rankings for CRM system.
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CRM system Product List and Ranking from 8 Manufacturers, Suppliers and Companies

Last Updated： Aggregation Period:Oct 01, 2025～Oct 28, 2025
This ranking is based on the number of page views on our site.

CRM system Manufacturer, Suppliers and Company Rankings

Last Updated： Aggregation Period:Oct 01, 2025～Oct 28, 2025
This ranking is based on the number of page views on our site.

  1. プラスアルファ・コンサルティング 本社 Tokyo//others
  2. アイプランナー Tokyo//IT/Telecommunications
  3. ユーソナー Tokyo//IT/Telecommunications
  4. 4 トライコーン Tokyo//IT/Telecommunications
  5. 4 Arcuss Japan Inc. Osaka//IT/Telecommunications
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CRM system Product ranking

Last Updated： Aggregation Period:Oct 01, 2025～Oct 28, 2025
This ranking is based on the number of page views on our site.

  1. Three Points for Using CRM in Marketing Operations アイプランナー
  2. Three Key Points for Using CRM in Sales Operations アイプランナー
  3. [Case Study of Visualization Engine Implementation] Osaka Gas Co., Ltd. プラスアルファ・コンサルティング 本社
  4. Three Key Points for Using CRM in Customer Support Operations アイプランナー
  5. 4 Three Key Points for Using CRM in Back Office Operations アイプランナー

CRM system Product List

1～15 item / All 22 items

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Freshworks CRM Life Cloud

Freshworks CRM Life Cloud

Prevent opportunity loss! We have consolidated non-integrated CRM and marketing functions into one.

Introducing 'Freshworks CRM Life Cloud', an integrated solution for sales and marketing. You can save conversations with customers via phone, email, and SMS on the timeline. Obtain multifaceted LEAD information on a single page, ensuring you never miss a follow-up opportunity. Additionally, Freddy AI analyzes the sales pipeline, providing insights from past interactions to help you focus on deals that lead to revenue. 【Features】 ■ Personalize communication and enhance customer engagement ■ Utilize AI to avoid clutter and close deals faster ■ AI integrated with CRM analyzes all past actions of LEADs ■ Monitor customer behavior and visualize it in 360° ■ Equipped with tools to accelerate revenue growth *For more details, please refer to the PDF document or feel free to contact us.

  • others

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[Case Study of Visualization Engine Implementation] Book Off Corporation Co., Ltd.

[Case Study of Visualization Engine Implementation] Book Off Corporation Co., Ltd.

Improving customer experience based on customer feedback, both in-store and online. Reducing inquiries through improvements in the store environment and enhancements to the online site’s guidance.

We would like to introduce the case study of the implementation of the "Visualization Engine" by Book Off Corporation, which operates approximately 800 reuse shops nationwide. With over 20,000 VOCs collected in peak months, the tool was essential for both improving the efficiency of analysis and enhancing its quality. The decision to implement this system was based on its rich variety of analysis types, high flexibility for cross-analysis, and the clarity of trend changes. It has made it easier to identify issues, difficulties, and customer needs, leading to improvement measures. [Challenges and Background] - Monthly reports were conducted amidst the operation of the customer center. Due to a lack of resources, it took about a week each month just for aggregation and reporting. - Manual aggregation was the limit, preventing the allocation of time to the analyses and proposals that should have been prioritized, resulting in a decrease in the quality of analysis and the number of proposals. - As the number of customers using both in-store and online services increased, there was a demand for integrated data analysis to achieve seamless customer understanding. *For more details, please refer to the related links or feel free to contact us.*

  • Business Intelligence and Data Analysis

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Integrated Resort Solution "EMOROCO IR"

Integrated Resort Solution "EMOROCO IR"

Achieve efficiency in hotel operations! It is also possible to connect this to acquiring repeat customers.

"EMOROCO IR" is an entertainment-oriented solution aimed at improving customer service through the utilization of smart check-in and remote concierge services. By analyzing and utilizing customer information, local information, and recommendation data, it is possible to connect with repeat customers. We provide remote concierge services by leveraging the collected and analyzed information. [Features] - Streamlining hotel operations - Acquiring repeat customers - Enhancing hospitality *For more details, please refer to the PDF document or feel free to contact us.

  • Internal Control and Operational Management

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[Kintone & Yusonar Implementation Case] Sakura Color Products Corporation

[Kintone & Yusonar Implementation Case] Sakura Color Products Corporation

Powerful use of sales data! Successful system integration, showcasing a case where business card accumulation increased fivefold.

We would like to introduce a case study on the implementation of "kintone & Yousonar" for Sakura Color Products Corporation. The company had multiple codes for the same customer data, which resulted in scattered data that could not be linked. The achieved effect was the elimination of data duplication within the SFA/CRM, successfully achieving a 40% data compression. 【Case Overview】 ■Challenges - Both the sales and marketing departments faced a significant burden in data processing, leading to underutilization. ■Effects - Centralized management and accumulation of customer data (elimination of scattering) and promotion of conversion to sales activities such as list creation. *For more details, please refer to the related links or feel free to contact us.

  • Database

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"Kaizen Call," a CRM system for call centers.

"Kaizen Call," a CRM system for call centers.

A new CRM system focused on improving after-sales support quality to enhance corporate value and brand image.

Kaizen Call is a CRM system developed by our company utilizing the know-how we have cultivated over many years. It features a simple and user-friendly UI, improving the usability for operators, thereby achieving operational efficiency and contributing to enhanced response quality and customer satisfaction through accurate responses. It enables advanced analysis and report extraction using OpenSearch, which helps in improving product quality and enhancing brand value based on accumulated data. In addition to providing the system, Kaizen Call offers the "Kaizen Call Solution Package," which comes bundled with a cloud PBX, and the "Kaizen Call Omakase Package," a complete outsourcing package for companies considering call center outsourcing. For companies considering operating their own support center or those looking to outsource to our support center using Kaizen Call, we propose a system that improves and enhances the quality of after-support services.

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CRM system 'kreisel'

CRM system 'kreisel'

We make it easy to implement CRM initiatives that are cumbersome to prepare and operate!

"Kreisel" is an all-in-one cloud system that combines email distribution, form creation, customer management, and my page systems. It offers robust features for email distribution, form creation, and form management, catering to a wide range of applications such as by department, service, brand, or store. 【Features】 ■ Comprehensive functions for email distribution, form creation, and form management ■ Easy-to-use and intuitive interface ■ Ability to build my pages and member-only sites ■ Integration with other cloud services like Salesforce and kintone ■ Provision of API, webhook functionality, and CRV/TSV download/upload features ■ Reliable server operation with thorough security measures ■ Reassuring after-sales service including support and seminars *For more details, please download the PDF or feel free to contact us.

  • Email/Fax transmission
  • Other services
  • Integrated operation management

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What are the differences between CRM and ERP? Benefits and purposes of implementation, and key points for integration.

What are the differences between CRM and ERP? Benefits and purposes of implementation, and key points for integration.

Explaining the differences between CRM and ERP from the perspectives of functionality and implementation purposes!

"CRM (Customer Relationship Management)" and "ERP (Enterprise Resource Planning)" are both systems that manage the information resources of a company and are often confused with each other. What are the actual differences between them? In this article, we will explain the differences between CRM and ERP from the perspectives of their functions and implementation purposes. *For more detailed information, please refer to the related links. If you have any questions, feel free to contact us.*

  • Other information systems

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Case Study of Visualization Engine Implementation: JTB Corporation

Case Study of Visualization Engine Implementation: JTB Corporation

Not only will we delve deeper into the rephrasing based on the results of the rapid research, but we will also utilize it for hypothesis exploration and validation during the service development stage.

We would like to introduce a case where JTB Corporation, which has a group of companies engaged in various businesses centered around the travel industry, has implemented the "Visualization Engine." This system was introduced with the aim of integrating and visualizing customer feedback gathered from multiple customer touchpoints, as well as collecting customer voices from the perspective of hypothesis exploration and verification in product and service development. By conveying VOC analysis as an easy-to-understand output, employees have been able to engage in product and service improvements with a sense of conviction that could not be achieved by simply presenting numerical data. 【Initiatives】 ■ Monthly analysis of customer feedback from multiple touchpoints, shared as VOC reports ■ Identifying priority improvement points and accumulating actions for improvement through consideration and implementation ■ Utilizing Instant Research (self-service consumer monitor survey function) to understand customer needs during product and service planning *For more details, please refer to the related links or feel free to contact us.

  • Business Intelligence and Data Analysis

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[Case Study of Visualization Engine Implementation] Hakuhodo Connect Inc.

[Case Study of Visualization Engine Implementation] Hakuhodo Connect Inc.

An example of being able to propose measures that promote customer purchase continuity by linking and comparing purchase information.

We would like to introduce a case where Hakuhodo Connect, Inc., which provides one-stop support for direct marketing business as a BPO, implemented the "Visualization Engine." In operating a contact center, we wanted to return the true voices of customers to our clients. To achieve this, we believed it was necessary to capture and analyze the call audio without missing any details. After the implementation, we were able to extract keywords left by operators when they repeated information and tag them to the CU data, allowing us to identify topics and keywords. [Challenges and Background] - Although a vast amount of VOC (Voice of Customer) accumulates in the contact center, the information that operators can input as interaction history is limited. - We believed it was essential to understand customer insights in detail, even more than the clients themselves, to ensure the success of the direct marketing business for our contracted clients. *For more details, please refer to the related links or feel free to contact us.

  • Business Intelligence and Data Analysis

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Case Study of Visualization Engine Implementation: Osaka University Institute of Microbial Disease Research

Case Study of Visualization Engine Implementation: Osaka University Institute of Microbial Disease Research

Introducing examples where it has become easier to set outcome indicators for analyses that were difficult to clarify.

We would like to introduce a case where the "Visualization Engine" was implemented at the Osaka University Microbial Disease Research Institute, which has been engaged in research on microorganisms that are factors in diseases. The organization has faced the challenge of increasing the number of people aspiring to be scientists and those who understand science, as the number of individuals pursuing careers in science and research has been decreasing year by year. With the implementation, when creating an information site, the direction was changed based on the results of surveys and analyses, leading to the development of a Q&A site that meets the needs of the public. [Challenges and Background] - The decreasing number of individuals aspiring to be scientists and researchers, and the need to increase those who aspire to be scientists and understand science. - Considering how to better utilize the feedback from surveys accumulated at the research institute in practical initiatives. *For more details, please refer to the related links or feel free to contact us.*

  • Business Intelligence and Data Analysis

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[Case Study] Panasonic Operational Excellence Co., Ltd.

[Case Study] Panasonic Operational Excellence Co., Ltd.

Utilizing report creation support to increase understanding and execution from the dissemination of corporate citizenship activities.

We would like to introduce a case where Panasonic Operational Excellence Co., Ltd. implemented our "Visualization Engine." Quantitative data is easily visualized in numbers, but qualitative data is difficult to measure, often relying on subjective confirmation through visual inspection. Additionally, we wanted to improve the efficiency of survey aggregation, which was being done manually by the person in charge of each program. By utilizing services that include "Solrepo" for survey analysis, we were able to eliminate analysis resource constraints while enabling advanced analysis, resulting in higher resolution of analysis results. [Challenges and Background] - We wanted to utilize qualitative data, which had been limited to visual inspection, for improvement activities. - There was a lack of resources for qualitative data analysis. - We felt the need to reconsider aspects such as survey design to enhance the analysis. *For more details, please refer to the related links or feel free to contact us.*

  • Business Intelligence and Data Analysis

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[Case Study of Visualization Engine Implementation] Mizuho Bank, Ltd.

[Case Study of Visualization Engine Implementation] Mizuho Bank, Ltd.

Improving customer satisfaction through the analysis of SNS posts using generative AI for further VOC utilization.

We would like to introduce a case where Mizuho Bank, Ltd. has implemented a new feature using the generative AI of the "Visualization Engine" that enables positive and negative assessments of social media posts. The company is actively working on utilizing VOC (Voice of Customer) and has leveraged this to enhance the collection and analysis of VOC across a wide range of areas, aiming to further improve customer satisfaction. With this implementation, it has become possible to analyze the full text of social media posts and understand the context, allowing for the detection of nuanced expressions that were previously difficult to identify, thereby enabling a more accurate grasp of customer voices on social media. [Case Overview] ■ Background - To strengthen the collection and analysis of VOC across a wide range of areas ■ Results - It has become possible to detect nuanced expressions that were previously difficult to identify - A more accurate understanding of customer voices on social media has been achieved *For more details, please refer to the related links or feel free to contact us.

  • Business Intelligence and Data Analysis

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[Case Study on the Introduction of Visualization Engine] Bandai Co., Ltd.

[Case Study on the Introduction of Visualization Engine] Bandai Co., Ltd.

Introduction of a case where the output became easier to read and understand, resulting in an increase in access to the internal portal.

We would like to introduce a case where Bandai Co., Ltd. implemented the "Visualization Engine." Until now, we had only been using BI tools to check quantitative data, but to understand the details of where product defects were occurring, we had to read through each text one by one. Additionally, with a large number of items, classifying the symptoms of defects and understanding their content required an enormous amount of time and effort, which was a challenge. With the implementation, it became easier to predict fluctuations in product inquiries, allowing us to anticipate necessary responses in the future and communicate with related departments earlier, resulting in smoother collaboration. [Challenges and Background] - With the conventional BI tools, it was necessary to read through each detail to grasp the specifics of defects, which hindered sufficient analysis due to issues of effort and labor. - There was a need to enhance VOC activities to connect VOC to improvements in products and services. *For more details, please refer to the related links or feel free to contact us.*

  • Business Intelligence and Data Analysis

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[Case Study of Visualization Engine Implementation] Central Japan Expressway Company Limited

[Case Study of Visualization Engine Implementation] Central Japan Expressway Company Limited

Achieving zero man-hours through the automation of risk detection and sharing. Building an environment that can immediately respond to new initiatives and reflecting this in efforts such as repairs and improvements.

To Chūnihon Expressway Company, which is responsible for the operation of service areas, we would like to introduce a case where the "Visualization Engine" was implemented. The company needed to establish a system that automatically detects related controversies and notifies stakeholders in a way that is easily understandable to anyone, without allocating human resources for social media monitoring. With the implementation, the burden of having staff monitor social media daily, classify, and report manually, even on their days off, has been completely eliminated. Additionally, by building the automatic detection system, the company can now respond to an increase in new monitoring and reporting requirements with minimal effort. [Challenges and Background] - There was a growing need for real-time situational awareness instead of post-event reporting. - Manual monitoring required about an hour of resources each day. - There was a need to build a system that automatically notifies stakeholders without using human resources and in a way that is easily understandable to anyone. *For more details, please refer to the related links or feel free to contact us.*

  • Business Intelligence and Data Analysis

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Three Points for Using CRM in Marketing Operations

Three Points for Using CRM in Marketing Operations

By using a CRM system, you can efficiently manage prospects and create business opportunities!

In marketing operations, we streamline the processes of attracting new prospects and nurturing them, efficiently managing marketing activities. By managing information continuously from the point of prospect generation to the negotiation stage, we can efficiently create business discussions.

  • SFA/Sales Support System
  • Corporate information portal/groupware
  • Sales Management

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